It can be very distressing if you have been accused of bullying, harassment, hate crime or gender-based violence.

The University will not make assumptions on the relative merits of a report.  No party will be considered ‘at fault’ until a report has been reviewed and/or investigated.  All those involved will be treated fairly and offered advice and support.

It might be useful to read about some of the behaviours that describe: 

Investigation and Disciplinary Action: When behaviour breaches Queen Mary policies, disciplinary action make be taken. Should it need to be, a fair in investigation will take place. The details of how these investigations take place can be found in the Code of Student Discipline and the staff disciplinary policies.


Queen Mary Support for Students

Report and Support: you can report an incident using the Queen Mary’s Report and Support system. You can choose to do this anonymously or you can request support by filling in the form with your contact details.

Advice and Counselling: the Advice and Counselling Service at Queen Mary is available for advice and guidance on further support options and for ongoing support for students. They provide a range of specialist, professional and confidential services to support students with financial, welfare, legal as well as emotional and psychological issues. You can request to be referred to them by completing a report with your contact details or contacting the team directly.

The Students' Union Academic Advice Service: the Students' Union provides a confidential, non-judgemental and free service available to all current Queen Mary Students.  It is independent from the university, so issues discussed with the Academic Advice Service will not appear on your Queen Mary file without your consent.  The Academic Advice Service provides specialist advice and support on academic issues such as concerns about your university experience, the student complaints procedure, appeals, disciplinary hearings, academic misconduct investigations and applications for extenuating circumstances.


Queen Mary Support for Staff

Report and Support: you can report an incident using the Queen Mary’s Report and Support system. You can choose to do this anonymously or you can request support by filling in the form with your contact details.

Employee Assistance Programme: 24 hours a day, 7 days a week, 365 days a year support

  • Confidential support, which is independent from Queen Mary
  • Accessible via phone, e-mail, instant messaging and website
  • No cost to you
  • Professional consultation, counselling, information, resources and referrals to services in your local area
  • No limit to the number of issues you can get support on
Trade Unions: Queen Mary recognises five campus trade unions: Unite, UCU, Unison, BDA, and BMA. Staff who are members can contact them for support and advice.

Queen Mary Occupational Health: Occupational Health works to promote health in the workplace and forms part of the overall health and safety management system, focusing on the management of work related health risks. This can include the prevention of work related ill health, facilitating rehabilitation after illness and injury, and promoting physical and mental wellbeing. Occupational Health can provide advice signpost staff to appropriate services. Just email: occhealth@qmul.ac.uk.


Further support

  • Law Centres Network: for free legal advice on a range of issues.
  • Respect: a confidential and anonymous helpline for anyone concerned about their violence and/or abuse towards a partner or ex-partner. Tel: 0808 802 4040 (open Monday – Friday, 9am – 5pm). A webchat service is available Tuesdays and Thursdays 10am-4pm.
  • Samaritans: talk to the Samaritans any time you like, in your own way, and off the record – about whatever’s getting to you. Tel: 116 123 (24 hours)
  • Tower Hamlets Citizens Advice (available in other boroughs too): offering advice around Welfare benefits, debt, employment, housing, immigration and other generalist advice etc. – 020 7247 1050.
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