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The horrific killing of George Floyd has prompted an outpouring of anger at the continued scourge of racial injustice across society. Queen Mary University of London stands with our students, staff and our community against racism in all its forms. Read the statement on racial justice from Professor Colin Bailey on behalf of the Queen Mary Senior Executive Team. We encourage you to report any instances of racism (including microaggressions) at Queen Mary, either with your name or anonymously.  Our Support pages offer information about organisations who can provide specialist support.

Covid-19/Coronavirus:
Queen Mary remains open, however, please note that if you make a report and request contact from a member of staff, you may be offered a phone appointment or email liaison rather than a face to face appointment until further notice. We know that COVID-19 will have serious impacts on the lives of anyone facing domestic abuse. If you feel unsafe with the person/people you are living with, please see this Safety Advice from Women's Aid 
In an emergency

Report to A & E: Call 999 and request an ambulance (if you are on campus, you can also call the Security emergency number 020 7882 3333), or attend any hospital A&E department.

Report to Police: Call 999. There is an option for silent support if talking will put you in danger.


Specialist support available

If it is not an emergency, you can speak to your GP/healthcare professional or call the Police non-emergency number 101 or attend any local Police station.

Paladin offer advice on gathering evidence for if you do decide to go to the Police.

Rights of Women have detailed advice about reporting to the police.

There are also a lot of confidential and independent support organisations that can support you:

  • National Stalking Helpline: offers information and guidance to anybody in the UK who is currently or has previously been affected by harassment or stalking through a freephone number and email facility – 0808 802 0300. (09:30-16:00 weekdays except for Wednesdays when it is open 13:00-16:00. The Helpline is not open on bank holidays).
  • Paladin National Stalking Advocacy Service: a trauma-informed service established to assist high risk victims of stalking. Accredited Independent Stalking Advocacy Caseworkers (ISACs) ensure that victims of stalking are supported and that a coordinated community response is developed locally to keep victims and their children safe – 020 3866 4107.

Queen Mary Support for Students

Report and Support: you can report an incident using the Queen Mary’s Report and Support system. You can choose to do this anonymously or you can request support by filling in the form with your contact details.

Advice and Counselling: the Advice and Counselling Service at Queen Mary is available for advice and guidance on further support options and for ongoing support for students. They provide a range of specialist, professional and confidential services to support students with financial, welfare, legal as well as emotional and psychological issues. You can request to be referred to them by completing a report with your contact details or contacting the team directly.

Your Student Support Officer: They are your first point of contact in your academic school/institute. They can also arrange support if your studies have been affected, or will be affected, by what has happened. You can also arrange to see your personal tutor or academic adviser in your academic school.

Residential Support: If you are living in Queen Mary accommodation you can talk to the Residential Support team who are there to support all aspects of your wellbeing in halls.

Security: Queen Mary's Security team provide a 24 hour service.

The Students' Union Academic Advice Service: the Students' Union provides a confidential, non-judgemental and free service available to all current Queen Mary Students.  It is independent from the university, so issues discussed with the Academic Advice Service will not appear on your Queen Mary file without your consent.  The Academic Advice Service provides specialist advice and support on academic issues such as concerns about your university experience, the student complaints procedure, appeals, disciplinary hearings, academic misconduct investigations and applications for extenuating circumstances.


Queen Mary Support for Staff

Report and Support: you can report an incident using the Queen Mary’s Report and Support system. You can choose to do this anonymously or you can request support by filling in the form with your contact details

Employee Assistance Programme: 24 hours a day, 7 days a week, 365 days a year support

  • Confidential support, which is independent from Queen Mary
  • Accessible via phone, e-mail, instant messaging and website
  • No cost to you
  • Professional consultation, counselling, information, resources and referrals to services in your local area
  • No limit to the number of issues you can get support on
Trade Unions: Queen Mary recognises five campus trade unions: Unite, UCU, Unison, BDA, and BMA. Staff who are members can contact them for support and advice.

Queen Mary Occupational Health: Occupational Health works to promote health in the workplace and forms part of the overall health and safety management system, focusing on the management of work related health risks. This can include the prevention of work related ill health, facilitating rehabilitation after illness and injury, and promoting physical and mental wellbeing. Occupational Health can provide advice signpost staff to appropriate services. Just email: occhealth@qmul.ac.uk.


Further support

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There are two ways you can report something