* Case work may include:
- External referrals to specialist services
outside of Queen Mary who can provide expert support to individuals. Referrals to external services would be discussed with the reporting individual when discussing their options.
Students who would like independent advice on any of the Queen Mary processes may wish to contact the Students' Union Academic Advice Service.
They provide a confidential, non-judgemental and free service available to all current Queen Mary students, including specialist advice and support on issues such as the student complaints procedure, appeals, disciplinary hearings and applications for extenuating circumstances. It is independent from the university, so issues discussed with the Academic Advice Service will not appear on your Queen Mary file without your consent. It can support any student who has made a report on Report and Support, including cases where the student is also working with Queen Mary services.
There are two ways you can tell us what happened